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Quotes
by Innovation
Leaders of Financial Organizations |
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Starting a New Innovative Financial
Organization
You've got to start with
your gut,
with something you are really passionate about, for a good reason. You
won’t get there by sitting in a closet and thinking, ‘Boy I know the
world must want this.’
~
Charles Schwab ,
Charles
Schwab
Vision
A man to carry on a successful business must have
imagination.
He must see things as in a
vision, a
dream of the whole
thing.
~
Charles Schwab,
Charles
Schwab
Achievement
A man can succeed at almost anything for which he has unlimited
enthusiasm.
~
Charles Schwab,
Charles
Schwab
Innovation
Strategies
Employing people with diverse
skills and talents helps us
challenge the status quo when
developing
business strategies,
~
Hal Tovin,
Citizens Financial Group
Value Innovation
How
do we define innovation?
“Process of creating and
delivering new customer value.”
~
Sean Belka,
Fidelity Investments
Innovative Organization
The
most important step I've taken
to encourage innovation is to
hire people who have experience
outside of banking –
creative people who can
apply what they've learned in
dynamic, customer-centric
categories to our more
traditional business.
~ Hal
Tovin,
Citizens Financial Group
All successful employers are stalking men
who will do the unusual, men who think, men who attract attention by
performing more than is expected of them.
~
Charles Schwab,
Charles
Schwab
An innovative financial organization concentrates on aligning its
structure and capabilities so that it can change quickly."
~
Leading Innovation
I consider my ability to arouse enthusiasm among men the greatest asset
I possess. The way to develop the best that is in a man is by
appreciation and encouragement.
~
Charles Schwab,
Charles
Schwab
Innovation Team
We
hire people and screen them for
what we call BVAC
characteristics: bright, verbal,
assertive,
creative.
~ Hal
Tovin,
Citizens Financial Group
I
took anybody. They were a full collection of people. They
took risks
in their careers. Some were
misfits at other places. I took a lot of misfits in.
~
Charles Schwab,
Charles
Schwab
Creative Marketing
Most banks, for example, look at
in-store banking as a service
for existing customers. We take
a
very different view; we use
our grocery store branches to
acquire new customers. The
result is that we've built a
billion-dollar bank in just our
in-store branches.
~ Hal
Tovin,
Citizens Financial Group
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Charles Schwab
From a
Small Firm to the World's Leader
Charles Schwab pioneered seamless stock trading
on Internet in 1996. They went from a tiny firm to
the world's largest financial services company. On their journey, first,
they developed criteria –
Charles Schwab's Guiding Principles – for
making fast decisions.
Second, they realized that they should
own their competitive advantage
to be able to bring financial products to the market faster than their
competitors. They did so, and proved their ability to innovate faster that
others. Finally, they managed to
institutionalize innovation...
More
Fidelity Investments
Continuous Innovation and Improvement
Fidelity Investments designs their innovation process
holistically
and integrates many parts of the whole field of
innovation into a single overarching strategy.
Fidelity Center for Applied Technology (FCAT) serves as Fidelity’s idea and
innovation catalyst, helping Fidelity’s employees and businesses to imagine
and realize the possibilities of emerging technologies and new ideas. FCAT
also monitors technological developments globally and applies many of
emerging technologies, including social networking, in the corporate
environment to enhance the user experience and improve business results...
More
Citizens Financial Group
Encourages Innovation by Hiring Outsiders
"The most important step I've taken to
encourage innovation is to hire people who have experience outside of
banking – creative
people who can apply what they've learned in dynamic, customer-centric
categories to our more traditional business," says Hal Tovin, a top manager
of Citizens Financial Group. "Employing
people with diverse skills and talents helps us challenge the status quo
when developing
business strategies," ...
More
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