“Stay human,” say
IDEO’s
innovation practice rules, “scale your
organizational environment so that there's room
for hot teams to emerge and thrive.” At IDEO, a
world's leading new product design firm,
building of hot teams starts from the hiring
process. "The typical job candidate will be
interviewed by more than a dozen of IDEOers
before the thumbs-up,"
writes Tom Kelley.
"The process takes time but it's worth it in the
end. You don't get hired at IDEO unless you wow
a bunch of us. Those that make it receive a
tremendous boost, knowing that a lot of other
accomplished people think they're talented and
capable. We believe in giving individuals an
opportunity to perform. Everyone starts out
roughly equal and then is given lots of chances
to mess up – and to shine. Newcomers that
flourish in our environment are often offered a
key role in a new project, or even an
opportunity to manage a project. Age and
experience aren't factors. You actually get to
pick two or three people who will review your
work, and IDEOers invariably pick team members.
An since we live for projects, there's an
opportunity to spread the work around.”
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